Lisa L.
Easy to use and has helped ease my locked back !
Peter J.
Fast and efficient service from Gelpacks Direct. Bought this Gelpack along with the compression wrap for my wife who has a long term lower back condition. She has been using it daily ever since and seems happy with the relief it gives. I've also used the Gelpack cold for a shoulder injury with good results. Overall, a very good product.
Anne S.
I have two of these packs. I use one for heat treatment followed by cold treatment. Helps calm my low back pain.
Kamila M.
Generally this gel packs works amazing cold. Really great stuff. Nice, Well packed and presented. Comfy. Easy to clean and keep clean. Do not take much room in freezer. I love the products. Have 3 of the pads and all of them are great.
Until you want to use them hot.
I want the big one for my back but hot. There is no chance to make the gel packs hot. I give up. No mater what I do the gel packs never get hot to get my tired back any comfort from the heat. It will get sort of warm on the edges but will stay warm for few minutes and that's all.
So if you looking for something with heat look somewhere else. This is not the right product for hot therapy.
Noelle R.
Ideal sized gel pack, great for painful shoulders and back. Freezes very quickly. Haven't tried it hot and probably won't.
Lovely fast delivery. Would definitely recommend!
Linda H.
I was reluctant to try a cold gel pack because I dislike being cold but the relief it brought was brilliant and I have reused it several times from the freezer. I wish I had tried one sooner. I didn't feel cold - just relief from back pain.
Andrew G.
Excellent product & customer service experience
Stuart H.
I think your product is excellent. I have swollen ankles through playing sport (tendonitis ) I used Gel pads and within a few day the swelling reduced . I am very impressed and would recommend there use to anybody.
Claire R.
It’s heavier than expected and can be difficult to get it tight enough to stay on my back. The heat is good and a great sized pouch!
Frederick W.
Have used the "heated" pad for a week and kept it on for four hours at a time. By this time the pad has cooled and has usually moved out of position. I have felt the benefit from using it for back pain and will continue to do so.
I don't know just how long one should keep it in place at any one time as there are no real instructions or info which could be of some help in getting the best from an otherwise good product.
Sally F.
Nice gel pack. Doesn't go absolutely solid in the freezer if I leave it too long. Haven't used the belt yet as I wanted it for my shoulder - it's an awkward place to put a pack on!
Thomas S.
Purchased this gel pack a few weeks ago for a lower back issue that appeared out of nowhere. My lower back was spasming and applying heat gave me a good deal of relief.
The gel pack itself was ok to use but there are a few things that could have made it great -
1. When heating, the gel inside the pack seems to become quite runny and doesn't hold it's shape when it's put on. The gel seems to collect all down the bottom when your walking around.
2. It could do with an additional strap on the left as there's only one on the right hand side and it's difficult to put on when trying to wrap around oneself. People of a larger size may struggle without the help of another.
Other than that it worked ok for me.
Phyl B.
Gelpacks are a very convenient way to deal with sports injuries that can be dealt with at home.
Catherine W.
Ordering from the website was very easy. Delivery was prompt. Instructions for use are very clear. The gel pack itself is reasonably easy to mould even straight out of the freezer and the bandage attached to the pouch it slots into is very useful for keeping the pack in position. Good product.
Peter R.
Heat lasts longer than cheaper ones on the market!
Sue G.
Strap attachment is vg
Alan C.
Struggled a little with the wrapping as I was using it on my feet other Excellent!
Agata W.
Good quality pack that fits around my lower back, holds cold quite well but when heated the edges heat faster than the rest. Overall really good :)
Geoffrey C.
Doesn't seem to heat up very much in the recommended 45 seconds but does hold its heat well and is very soothing,
Trisha M.
Large gel pack, heat does not transfer through holder.
Takes about 2-5 minutes to hear fully
brian p.
great product,does what its supposed to do,very happy with it.
Robert J.
Brilliant very easy to use and being able to move about whilst wearing it is an advantage
Thanks
Rob
S R.
Works every time! Thank goodness....
Simon H.
Very pleased with the gel pack, works extremely well for both hot and cold. The size I bought is all round perfect for my needs.
Vanessa G.
Fantastic customer service and great pricing. Would definitely recommend!
brian p.
great product,delivered with speed on time and does what it says on the tin !
Anne B.
Just the job hot for my back and cold for my recent total knee replacement. Much better than frozen peas as the pack remains flexible. Excelled quality.
Jeanette B.
The gel pack is excellent quality, very robust. So far I have only used it as a frozen pack, which is made more useable by the belt, which holds it in place. Before ordering I spoke to a member of staff for advice. I received the pack promptly.
Victor W.
Very compact and easy to use. Gave me immediate relief with hot or cold packs.
Excellent customer service.