If you are wondering when your item(s) will arrive then please use the following checklist before getting in touch:
1. Please check the delivery address on your order matches the location where you were expecting the item to arrive.
2. Please check the ETA. In nearly all cases, our orders are dispatched within 1 working day of receiving payment. However, there are occasionally circumstances out of our control that can cause orders to arrive late. Please check your order for the estimated delivery window. Unless you have paid to upgrade, our standard postage service is Royal Mail 2nd Class which takes between 2-3 working days to arrive.
3. If you have checked all of the above and your item is over 7 working days delayed from the estimated delivery date then please get in touch with us. (In most cases, late items due to unexpected Royal Mail delays arrive within this period.)