Returns

Get your return slip here.

We want to make sure your return process goes smoothly. To be eligible for returns, please follow these steps:

  1. Ensure that the item is unused and remains sealed in its original packaging.

  2. Complete the returns slip, including all the necessary order details.

  3. Don't forget to include your order number on the returns slip. This step is crucial for our warehouse to match the return with your original order.

  4. Send your return via post to the following address:

    GELPACKSDIRECT RETURNS
    Global Reach Logistics
    Watling Park
    Station Road
    Northampton, NN6 7XY

By following these instructions, you'll help us process your return efficiently. If you have any questions or need further assistance, please feel free to reach out. We're here to support you.

For more information, please refer to our Return Policy.